Repair Warranty Policy

Summary

The terms that apply to your repair, including what is covered and for how long, are confirmed to you in writing before the work is carried out. This page explains how follow-up problems are handled.

What is usually considered

• The same fault returning on the part or area we repaired.
• Problems caused by our workmanship.

What is not covered

• New faults unrelated to the repair.
• Consumables such as ink, toner and paper, and normal wear.
• Damage from accidents, liquid, power surges, misuse or later work by someone else.
• Faults caused by incompatible or damaged supplies.

How to raise a problem

1. Email info@spprinterrepair.com with your request reference and a description of what happened.
2. Include a photo or sample print if it helps show the problem.
3. We will review it and contact you to arrange the next step.

Your legal rights

This policy is in addition to any rights you have under consumer protection law.

Manufacturer warranties

We are independent of printer manufacturers. If your printer is still under the manufacturer’s warranty, check their terms before arranging a third-party repair.

Last updated: November 12, 2026