Independent repair
Xerox Printer Repair
Troubleshooting for Xerox office printers and multifunction devices: fault messages, jams, scanning and network setup.
Xerox is a trademark of its owner. SP Printer Repair is an independent printer repair business. We are not affiliated with, endorsed by, or authorized by Xerox. Brand names are used only to describe the printers we work on.
Introduction
Xerox printers we work on
Xerox printers and multifunction devices are found in many offices, where downtime affects everyone. Fault codes, scanning destinations and network settings are common reasons they stop doing their job.
We start from the fault message and how the machine is used, then work through it methodically.
Common problems
Common Xerox printer problems
- 01
Fault codes
Numbered faults pointing to feed, fuser or imaging areas.
- 02
Scan destinations
Scan to email or network folders stopped working.
- 03
Paper jams
Recurring jams in trays, the duplex path or finisher.
- 04
Network changes
Device unreachable after an office network change.
Repair services
Services for Xerox printers
- Printer Hardware RepairGrinding, clicking or knocking noises during printing
- Paper Jam RepairJams in the same spot on most jobs
- Wireless Printer SetupPrinter cannot find or join the Wi-Fi network
- Network & Connectivity TroubleshootingPrinter shows “offline” on the computer
- Printer Installation, Setup & DriversNew printer needs setting up
- Print Quality TroubleshootingHorizontal or vertical streaks and lines
- Printer MaintenancePrinter used heavily or shared by several people
Troubleshooting
Before you contact us
- Photograph the fault screen; Xerox fault codes are long and easy to mistype.
- If the device is leased or under a service contract, check that agreement first; it may already cover the repair.
FAQs
Xerox repair questions
My Xerox is under a lease. Can you help?
Check your lease or service agreement first, because it may require a particular provider. If it does not, we are happy to look at it.
Are you part of Xerox?
No. We are an independent business, not affiliated with Xerox.
Related
Related services
-
Printer Hardware Repair
When a printer grinds, stalls, shows a fault light or simply refuses to start, the cause is usually physical: a worn roller, a stuck carriage, a failed sensor or a tired power supply.Learn more -
Wireless Printer Setup
A printer that loses Wi-Fi every few days, or cannot see the network after a new router arrives, wastes more time than almost any other fault.Learn more -
Print Quality Troubleshooting
Streaks, faded areas, smears and repeated marks each point to different parts of the printer.Learn more
Request a repair
Need help with your Xerox printer?
Tell us what’s happening and how you’d like it handled. We review every request and contact you to confirm the details before anything is booked.