How to Connect a Printer to a New Wi-Fi Network

Gather what you need

• The new network name and password (check capitals carefully).
• The printer’s model number.
• A computer or phone already connected to the new network.

Choose a connection method

Printers join Wi-Fi in one of a few ways, depending on the model:

• Control panel with a screen: open the wireless or network settings, choose the setup wizard, pick your network and enter the password.
• Manufacturer’s setup app: the app finds the printer and sends it the network details. Keep your phone or computer near the printer during setup.
• WPS button: press WPS on the router, then on the printer within the time your manual gives. Not all routers allow it.
• Temporary USB or direct connection: some printers are set up by connecting directly first, then handing over to Wi-Fi.

If the printer cannot see the network

Many printers can only join certain Wi-Fi bands or security types. If your router combines bands under one name, or uses settings the printer does not support, the printer may not see it. Moving closer to the router during setup, and checking the router’s settings, often helps.

Make your devices find the printer again

• Remove the old printer entry from each computer, then add the printer again so it uses the new address.
• On phones and tablets, check the printing app or system print option lists the printer.
• Send a test page from every device you use.

When to book a repair

If the printer will not keep a connection, cannot see any network, or setup fails at the same step every time, book wireless setup help and tell us where it fails.